Terms & Conditions

Terms & Conditions

To reserve a puppy, a non-refundable deposit is required. A deposit will guarantee you a puppy and must be picked up on an agreeable date. Small and Large Floras Pomeranians require a $300-$500 deposit.

 

All deposits are non-refundable. The non-refundable deposit can be applied toward the purchase of another puppy within 3 days of receiving the initial deposit.

 

When your puppy is reserved with a deposit, we will update you with pictures with you through Email or Social Media as your baby grows. Please contact us by phone or email to reserve your baby and/or confirm availability.

 

Payment Options:

We accept Cashapp, Wire transfer, , Zelle, PayPal, and others.

 

Health Guarantee:

All our babies are DNA Tested, Vetted, and De-Wormed. Also our puppies are DISEASE TESTED. We provide paperwork with every puppy we sell.

 

We guarantee that there are no symptoms of disease or parasites at the time of sale and that our puppies are completely healthy. This means that our puppies are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. When a customer purchases a puppy(s) from us, we provide our customers 7 days of health guarantee on puppies that are grown (eating on their own). Within the first 7 days of the purchase, customers are encouraged to take the puppy(s) to an avian veterinarian voluntarily. If an avian veterinarian states that the puppy was Unfit for sale (not healthy), a certificate/paperwork must be presented and within 24 hours of exam for exchange or full refund of the puppy(s).

 

Supplies:

Supplies (e.g. food, cages, play gyms, toys etc.) will not be refunded if opened.

 

Shipping Policy:

We take care of all the flight/shipping arrangements. All you have to do is to pick up your puppy at your nearest airport with a Valid I.D. Simple and Safe!